NYC's MIRA, Mobile Immigrant Resource AI

Created by Norma Padrón.

I'm a Scientist in New York, NY. I work at Thomas Jefferson University. Previously, I've worked at Icahn School of Medicine at Mount Sinai, The New York Academy of Medicine. I earned a Ph.D from Yale University.

Project Description

We are creating an AI bot, which can be accessed through mobile and web that will provide quick access to information on housing, legal support, food and healthcare resources using NYC open data.

Our focus is to aggregate available open data on the resources that vulnerable populations such as immigrant or refugees and their families may need and make that data information easily and quickly accessible via our AI bot (using Microsoft’s bot framework, and Microsoft’s Language Understanding Intelligence Service (LUIS)), MIRA, (Mobile Immigrant Resource AI).

New York City stands firmly behind immigrant protections. In recent weeks, there have been instances of confusion and fear particularly among our immigrant and refugee communities. We believe that quick access to data and information on fundamental resources such as: food, shelter, legal counseling and healthcare is of outmost importance. Some of the data needed to connect individuals to these resources exists (through open data) and there are some other third-party solutions like . MIRA would be able to use AI (Natural Language Processing, NLP) to connect individuals to resources through data in an organic way.

New York City through its efforts on Open data, connectivity and technology has a long history and record of finding data and tech solutions to the issues that New Yorkers face. More recently, with LinkNYC access to internet by all is easier than ever in our city. Our bot, MIRA, will use artificial intelligence and NYC open data to address information and data needs of our immigrant and refugee communities anytime, anywhere in a fast, reliable and accessible way. Our solution will support multilingual conversations through text and voice recognition.

Project Goals

  • Release design of the solution for community feedback

  • Release a working prototype

  • Test and improve on MIRAs translation capability

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